What’s ironic about the service manual here, is that The ED-209 malfunctioned during his debut boardroom demonstration early on in RoboCop (1988) and had a catastrophic impact on the product’s reputation, highlighting its unreliability and raising serious concerns about its suitability for law enforcement. Although Dick Jones, played by Ronny Cox, downplayed it as just a glitch.
The incident occurred when ED-209 failed to recognize that the test subject, Mr. Kinney (Kevin Page), had dropped his weapon. Despite the situation being de-escalated, the droid continued its countdown and ultimately killed Kinney with excessive force, firing hundreds of rounds into him in front of horrified executives.
This malfunction exposed several critical flaws:
Software and Design Issues: ED-209's programming lacked the ability to terminate its "lethal threat" protocol once the weapon was discarded, demonstrating poor coding and testing practices. Its logic system operated on a "fail deadly" principle, prioritizing overkill rather than restraint—an acceptable trait for military use but disastrous for civilian law enforcement.
Corporate Negligence: The decision to load ED-209 with live ammunition during a demonstration further underscored Omni Consumer Products' (OCP) recklessness and disregard for safety, prioritizing showmanship over practicality.
Public and Corporate Fallout: The incident embarrassed OCP in front of its executives and demonstrated that ED-209 was not ready for deployment. This failure opened the door for Bob Morton's (played brilliantly by Miguel Ferrer) RoboCop program to gain traction as a safer alternative.
Ultimately, this malfunction became a satirical critique of corporate greed and incompetence, emphasizing how profit-driven motives can lead to dangerous oversights in public safety technologies.
It also gave Bob Morton a chance to leap frog Dick Jones in front of the Old Man (Dan O'Herlihy), as the Old Man thought the fact the thing worked, “seemed kind of important,” to him. Bob should have checked on who Dick Jones’s after-work friends were.
Total off the wall side note – it seems that three cast members of Robocop ended up playing important characters on Twin Peaks a few years later –
Ray Wise
RoboCop: Played Leon C. Nash, one of Clarence Boddicker's henchmen.
Twin Peaks: Played Leland Palmer, a central character and the father of Laura Palmer, whose descent into madness is a key storyline.
Miguel Ferrer
RoboCop: Played Bob Morton, the ambitious OCP executive behind the RoboCop project.
Twin Peaks: Played Albert Rosenfield, a sarcastic but brilliant FBI forensic analyst assisting in the Laura Palmer investigation.
Dan O'Herlihy
RoboCop: Played "The Old Man," the CEO of Omni Consumer Products.
Twin Peaks: Played Andrew Packard, a wealthy businessman and pivotal figure in the show's intrigue during its second season.